One of the guaranteed questions will be ;
''What do you know about Airport security, what do you know about BAA.
Have you ever seen or had dealings with Airport Security ?''
And I don't quite get how or why you'd be shy, considering the role you would be cast into IF you were successful in your application.
Get your butt down on a cheap travel ticket to a BAA major airport hub, and observe, send for a BAA annual report, check out the internet, business links, pick up the airport newspaper at the airport for free, tons of info and jobs in there.
God helps those who helps themselves.
With the current jobs market, you can't afford to be shy.
a minimum of a 1000 men/women applying for every vacancy.
Are you learning any languages, or even polishing your shoes would be a tiny point to have in your favour.
Dress in similar colours to the current staff is a trick they say works, if you look, sound and act like them, confident, alert etc, then they can picture you as one of them.
But then again you could turn up blind, ignorant and unprepared. It might be a novel twist and they'll take pity.
You'll get answers to questions on CPW; but there's no gaurantee they'll be to your liking.
A bit like talking to the wife really.
Check your pm's mate,
I've put down as much as i can remember. It is fairly easy though.
You will be fine. It's like any other competency based interview.
Just listen carefully to the questions, pause and think before you answer. If you're not sure of what is asked then ask them to repeat the question.
Hey guys...googling brought me here. Am in same situation..booked for telephone interview (TBH before applying here, never heard of this kind of interview) and need a help. Being new member, not sure to directly PM steve above but don't mind anyone sending a bit of info :-)
Meantime, I'll start with what I can find about airports, security risks, BAA etc.
Will appreciate any feedback.
you need 5 posts + before you can have a private message processed.
Telephone interviews need rehearsing for some, not just the subject, but the delivery also.
Practise mock interviews with someone on your phone, no erms or ahh, no mate, pal or geezer.
Vocabuulary shows intelligence. repitition doesn't.
well like err...........at the beginning of every sentence, certainly doesn't.
Once had some one sign off of a conversation with the immortal words.
Fanks Bruv, hope to hear from you soon, blood.
(this particular gent was a second generation, ginger haired paddy, who according to his CV had attended a Grammar School near Ealing.)
Have a look at this and understand it
BAA Airports: Corporate responsibility
Read up on their website and I would have a notepad with some bullet points to refer to if you need it. Make sure you can read your own writing, amazing that people sometimes can't at a crucial time. You aren't that shy as you've come on here and asked the question. If you are going to deal with the public, you've got to overcome that quickly or get a job whereby you don't have to have human interaction, because you are going to meet quite a few people who will be rude and irritated with you. Decide now if your really want the job or not because you are going to have to come across as confident etc on the telephone. Make sure you are not drinking/eating/smoking and tv etc is off - the phone magnifies everything. Make sure you have some life in your voice as well, the interviewer won't want to talk to someone who resembles a mortitian.
If you know the time they will be calling you, maybe ring a friend before hand who makes you laugh, it does help sometimes as it livens you up and it will also distract you so you won't be so nervous.
Have a swig of water sometimes helps as well, especially if your mouth goes dry when you are nervous.
Last edited by deleted member 3; 15-04-2012 at 03:20.
Thanks for both of you.
@oddjob: had a nice laugh on that frank bruv...line. And a classic finish to the line. Nah...not remotely close to that blud
@Gabi: doing some reading on that link.
The problem for me is the meaning of the word "business behaviour". The link above seems to suggest it's a "corporate responsibilities" or "ethical behaviour" ie about being fair and honest. Before I was thinking it's related with the ways of customer services from the POV of security officer (code of conduct).
Any better explanation??
of, noting, or pertaining to business, its organization, or its procedures.
containing, suitable for, or welcoming business or commerce
the way in which one acts or conducts oneself, especially towards others:
Maybe this link from their website may also help. BAA Airports: Our policies
Just noticed the date when the thread first started. Duh lol. So Krazy81 did you get the job?
Dear God men, get off the fence before you get skelves in your arses!!! Not that I disagree with what youve said. Krazy, are you honestly sure this is the type of job for you? Youre shy and couldnt approach someone to ask a question about future employment...in a post that will require you to interact with all sorts of lovely people, often telling them things they dont want to hear?