Radio Protocol

V

VinceCurrie

Full Registered User
I have been asked to draw up a plan of Radio codes for escalations. We do have some blokes who aren't first-language English speakers and this is why I have decided on going with a colour schemed code.

Radio Codes

Green - First Aid, medical incident
Red - Assistance needed, possible fight
Blue - Police incident
Black - Suspicious Item
Yellow - Fire, Fire alarm activation


Any help or advice would be greatly appreciated?
 
I would keep it as simple as possible.
Code Red everyone responds obviously leaving someone at the main door if its a big enough team. We used to use Mr Sands for a fire. Anything else they would call the head DS or first aider for. The problem with code this and code that is if the radios aren't that clear then everyone starts looking for a code red. Also if you have cover staff on, only having to rember one code and the head DS name is a lot easier. The other thing to keep in mind is if the customers keep hearing code after code they might not feel at ease. If the police are involved it would normally be after a code Red and only the management or Head DS would be aloud to call or tell someone to call. If its a seperate incident outside the guys inside don't always need to know as they would only want to see what's going on and if they were needed then it would be a code red front door. I would make a bigger point in zoning the venue. ie bar 1, bar 2, cloakroom etc that way when a code red bar 1 is called everyone has an idea where the incident is. Just my opinion but served me well for many years.

P76
 
We use,

The word "Code" precedes all the following.
"Sam" Fire, remember by Fireman Sam
"White" Drugs
"Alpha Run" Money been transferred from point to point
"Red" All persons respond (we usually leave 1 of the girls on the front door, she pulls the doors to)
"Yellow" Possible inccident about to happen or small fight, immediate response by head doorman/deputy head and 1 other.
"Green" Situation de-escalated, area calm.

we do sometimes have other codes in use.
Pink (female required)
Jasper (Licensing Officer/Police) (i dont know where it originally comes from, just used in the first club i worked in when in london)
Blue (Police)
Disney (Lost Child, either child is there looking for parents or parents report lost child) Radio call is "Information to follow, Code Disney....."
Black Black (Person at large who MUST be detained/arrested. However only arrest if you have 100% certainty you have located the person, or if you are told to black black a subject only do it if safe enough).
 
Hi,

In my Op Orders I include a codeword to be used if an operative is under immediate
attack and requires urgent assistance. I use "BATTLEAXE" this to be followed by
the location.

Be aware code red is often used for a fire incident and green for medical.

Good luck

Regards....Nippy
 
In my experience it isn't really what is siad over a radio net it is how it is said and the discipline around it.

Trying to get a foreign national to say all sorts is hard enough - getting them to say it in a calm manner, with pauses, clearly and without anyone else tx whilst they are trying to pass a message is the hardest thing.

In a panic or when you are getting the adrenaline dump, mouths dry up, vocal chords tighten and breathing goes out of the window - it's a small problem to deal with if English is the first language but for someone who's instinct it is to revert to their own language becasue it's easier under stress is another thing.

Keep it simple and don't over complicate things, in all fairness it's probably even easier not to have any codes at all - a lot of people talk about comm-sec but seeing as nobody really cares what is said over the net as it's normally only the team who can hear it with ear pieces, anything else that is heard - like a radio on the cloak room or anything is really nothing of concern. The only caveat I would say is that of lost kiddies - which for all the events and venues I've worked on consists of a quick discription (head to toe) and no names for obvious reasons.

'Fight at the cloak room - need help now' - says it all really.

Net dicipline is really key here - you could have the best code system in the world....if two people are trying to talk at once it means pretty much nothing.

Stay safe all

Walks
 
Agree with the previous post there a lot!

have codes for fire, bomb, lost child, etc. but fight or assistance needed/medic - then say it loud.

the problem i constantly come across, especially in my new venue, people dont know how to use the radios. We've jsut given the deputy bar manager a radio, she has no clue of what to say. Last night there was a call "[name of bar manager] cocktails on the bar!" what she wanted was for the bar manager to return to serve up some cocktails. However we heard "males at the bar" to which half the security team responded...

persons need to learn how to communicate on radios and not code words. The whole - press/hold/wait/then talk people dont understand. Speaking clearly and calmly is a priority. skips confusion and wasted time
 
We use to knock up a simple "crib sheet" for all the operators on task.
Say slightly larger than a credit card with all the callsigns and codes etc.
Nicely laminated and to hand.

Remember.

R. Rhythm
S. Speed
V. Volume
P. Pitch

Yes having operators on your team when english is not there first language the Voice procedure may falter but given time the message usually gets across.

D
 
Last edited:
Back
Top