Bad Weather is manageable with adequate information to staff, ie kit lists and briefings before hand etc. If the expectation is with the staff member to provide anything, it should be given to them in writing prior to the event, and then reminded. Preferably by email, where details can be embellished upon.
A lot of these guys are stated as new and therefore may not necessarily know what to expect or require and maybe even just assume things will be provided...sometimes travelling up on the companies minibusess etc means you have to pack light and therefore cant bring everything you require.
I know of some experienced guys this weekend despite my warnings to bring a tent.. turned up to Reading, only to be told that there were no beds for them, therefore they have had to sleep in their cars during the day...they have took it on the chin and cracked on..although I doubt they will do the festival again.
The Event scene for some is sometimes the first time they have been self employed so do not know what expectations are left upon them...to a degree they want nurturing like children and given all the information and then some to know 100% whats going on.
This sometimes falls back on the TL of which needs to be able to hack the demands and be proactive in making sure everyone's up to scratch rather then just having the numbers there.
All to often in this industry there's the fly on the wall text sent out with dates, times and uniform requirements given, and yes to the experienced guy this is fine, after learning the tricks of the trade (possibly learnt from experience or colleagues).
The security companies are very happy to take all your personal information and ID requirements, get you signed up and cleared to go, however not many will provide you with adequate information and briefs of which could quite easily be a general to do list sent via email to all staff.
I can appreciate that some events that pop up are unknown territory for the security companies or they have had the work passed down to them as subs, however it does not take away the fact it is their responsibility also to make sure the staff are prepared.
If the staff turn up unprepared then I agree full bollockings should be given for the bad admin skills.
I know that I would give them a royal one, but then I would also have back up items on reserve to give them in the case that even the event organisers or the parent Sec company should be providing.
Some events are absolutely shocking when it comes down to even some of the little essentials, water running out etc after day 1.
Many of us start in the event area to get experience and sometimes that means accepting not brilliant pay, however some work is better then none, but the ones that do the job well for the crap pay shouldn't all be tarred with the same brush, its just a case they haven't met the right people yet.
I worked the event season last year, and the heat of Glastonbury was something unbearable! Rain is not problem but heat is a killer, fortunetly we had a great TL who made sure we all had sun cream, water, appropriate clothing, food and long siestas stagging on rotation due to the night before being a bit of a heavy one and he couldn't of done a better job briefing us for any eventuality we needed to know even though we didn't know what we were doing untill we got there, we all felt confident in that we were prepared.
If more time was invested in the security staff by their companies the staff will reward with loyalty and putting up with pretty much anything that's thrown at them for not wanting to let down their TL. I know I have had to put up with all manner of shit because I didn't want to let me TL down no matter how much it seemed sense to walk out on the job, you keep your head down and crack on.. animosity can breed within the ranks..Ive seen guys from different firms working alongside us being paid more walk out on jobs because they felt let down by their company. Its easy to have the F*ck them attitude and send them on the first train packing, but that's not proactive at all. I'm not saying that there isn't staff who really shouldn't be there in the first place and quite obviously should be told to go do one.
Seleous this is not a personal jibe at your company having not worked for you before, but I think I may have worked alongside you recently at a Kent based event, and IIRC I know we all looked after each other with breaks etc., you do have some good guys and I hope the team are well
